Cookie Policy
Last updated: 3 October 2026
This Cookie Policy explains how this website, weight-loss.healthdeliverclinic.asia, uses cookies and similar technologies. It should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small text files that a website stores in your browser. Similar technologies include pixels (tiny images or scripts that tell a service a page was viewed) and scripts that run in your browser. In this policy we call all of these “cookies”.
2. How we use cookies
- Essential. Needed for the page to load and work, for example to deliver fonts and page content.
- Analytics. Help us understand how visitors use the page, so we can improve it.
- Advertising and attribution. Help us measure which ads and channels lead to enquiries and bookings, and let us show HealthDeliver ads to people who have visited our website.
We use Google Tag Manager to load these tools. Google Tag Manager itself does not store personal information.
3. Cookies used on this website
| Cookie | Provider | Purpose | Kept for |
|---|---|---|---|
| hd_ft, hd_lt | HealthDeliver (first party) | Remembers how you first and most recently reached our website (for example a Google search, an ad, or a social media link), so we know which channels bring patients to us. | 90 days |
| hd_sid | HealthDeliver (first party) | A random reference code (for example “WL-GA-7K2P”) added to WhatsApp and LINE messages you start from this page, so we can tell which channel the conversation came from. | 90 days |
| _ga, _ga_* | Google Analytics | Measures how visitors use the page (pages viewed, buttons clicked) as anonymous statistics. | Up to 2 years |
| _gcl_*, IDE, and similar | Google Ads | Measures whether our Google ads lead to bookings or enquiries, and builds advertising audiences. | Up to 13 months |
| _fbp, fr | Meta (Facebook / Instagram) | Measures whether our Meta ads lead to enquiries, and builds advertising audiences. | Up to 3 months |
| YouTube cookies | YouTube (Google) | Set only if you press play on a clinic tour video. | Up to 2 years |
When you leave this page for one of our services, such as WhatsApp, LINE, our booking page (SimplyBook.me) or Google Maps, that service may set its own cookies under its own policy.
4. Managing cookies and advertising
- Your browser. You can block or delete cookies in your browser settings. If you block all cookies, some parts of the page may not work properly.
- Google. Turn off personalised Google ads at adssettings.google.com, and opt out of Google Analytics with the Google Analytics opt-out add-on.
- Meta. Manage ads on Facebook and Instagram in your ad preferences.
5. Your rights
You have rights over your personal information under Thailand’s Personal Data Protection Act, including the right to object to its use for advertising. See section 7 of our Privacy Policy.
6. Changes to this policy
We may update this policy when the tools we use change. The date at the top shows when it was last changed.
7. Contact us
Data Protection Officer, HealthDeliver
HealthDeliver Clinic, 9th floor, MedAsia Health Complex, 14 Sukhumvit 5 Alley, Khlong Toei Nuea, Watthana, Bangkok 10110
Phone: 064 553 9506
Email: [email protected]